Do your customers feel valued ?
Do you consistently communicate with your customers?
Customers are the heart of every business. It is easier to keep an existing customer than to try to win a new one. Most customers feel that the relationship after the first sale is not strong enough. Your customer can go for your competitor, not because the price is cheaper but they felt valued.
Price is never and will ever be an issue with consumers. The most important thing is to knowing how to maintain a good relationship with them. Work hard to put keep your existing customers. As they are more likely to win you more business and this is mostly through word of mouth.
One of the email marketing platforms which enables you to build great relationships with your
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Source: http://www.thmg.com/email-marketing/email-marketing-campaign-how-to-effectively-retain-your-clients/
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